Hi Dojo,
Would it be possible to show information from the Ticketing App in Visual Overview or in a Dashboard? Not with an embedded webpage, or by creating a driver which then interfaces with the Ticketing App. But being able to fill a drop-down with all active tickets, and then being able to select more details of that specific ticket.
If the question is if this is made available as a feature in DataMiner Cube Visual Overview functionality, the answer is no.
As you said, there are workarounds but you'd have to file a new feature request if you want this functionality configurable in Visual Overview.
I hope that answers your question.