We have a number of dynamic visual displays on Dataminer that display as 'loading' at the bottom of the screen even though all of the expected information is being displayed. (this does not happen on all displays). The message can be cleared by clicking on the 'x' to the right of the loading message at the bottom of the screen, however is there another way to automatically clear the 'loading' message?
Hi Paul,
The loading message is shown whenever the Visual Overview is requesting values from the server. It remains visible until all values have been retrieved.
There are circumstances where a value may or may not exist. For this case, we advise you to tweak the configuration (and to turn off the loading for this specific shape/page).
In any other case, we advise you to investigate why the loading is still shown. You can click the cross of the loading indication and it will write the name and ID of the shapes that are still loading in the debug logging of the client. This should lead you to the shape that is requesting the (unavailable) data. The name of the element, view or service linked to that shape will be mentioned together with the ID.
