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  • >> Go to dataminer.services

Upgrade stuck in executing not allowing me to upgrade with new package

Solved482 views27th June 2024Dataminer DMS upgrade upgrade package
4
Jonas Kockx [SLC] [DevOps Enabler]203 26th June 2024 0 Comments

Hi

Last week I installed a DataMiner upgrade with a hotfix. The installation seemed successful and I was able to make use of the functionality in the upgrade.

However, I now wanted to install a new hotfix package but it failed because the previous upgrade seems to be still executing. Apparently, the hotfix upgrade that I ran before is still in executing state and I don't know how to stop/delete that upgrade.

Kind regards,

Jonas

Jonas Kockx [SLC] [DevOps Enabler] Selected answer as best 27th June 2024

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Simon Declerck [SLC] [DevOps Advocate]829 Posted 26th June 2024 1 Comment

Hi Jonas,

To work around an upgrade that has gotten stuck you can navigate to the C:\Skyline DataMiner\Upgrades\Packages directory on the system where your DMA is installed and delete the directory of the upgrade that is stuck. After a restart of the DMA the system should no longer be stuck executing.

With Kind Regards,

Jonas Kockx [SLC] [DevOps Enabler] Selected answer as best 27th June 2024
Simon Declerck [SLC] [DevOps Advocate] commented 26th June 2024

Note: you may have to perform this action on every DMA of the DMS.

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