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Upgrade from 10.0.x Failed

Solved704 views6th December 2023dma upgrade
0
Vincenzo Converso [DevOps Advocate]92 6th December 2023 0 Comments

Hi,

I'm trying to upgrade an Agent from version 10.0.x(10.0.0.0-9517-CU6) to a 10.3.x by following this guide:

https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Upgrading_a_DMA/Upgrade_Paths/Upgrade_path_1000-100x_to_1030-103x.html

But i get the following error

General 05/12/2023 12:27:34 [Error] Unexpected exception during upgrade: ICSharpCode.SharpZipLib.SharpZipBaseException: Unexpected EOF
in ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Fill()
in ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
in ICSharpCode.SharpZipLib.Zip.ZipInputStream.BodyRead(Byte[] buffer, Int32 offset, Int32 count)
in ICSharpCode.SharpZipLib.Zip.ZipInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
in Skyline.DataMiner.Net.Upgrade.UpgradeHelper.ExtractFileFromZip(ZipInputStream zs, ZipEntry theEntry, String displayName, String extractLocation, UnpackProgressHandler progressHandler)
in Skyline.DataMiner.Net.Upgrade.UpgradeHelper.ExtractPackage(String packagePath, String packageExtractPath, UnpackProgressHandler progressHandler)
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.LaunchOneAgentUpgrade_Local()
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.LaunchOneAgentUpgrade()
in Skyline.DataMiner.Net.Upgrade.AgentToUpgradeInfo.UpgradeOneAgentThread(Object state)

I've tried to upgrade also to the latest version of the 10.0.x but i get the same error so i don't think that is to attribute to the jump from 10.0.x to the 10.3.x.

Vincenzo Converso [DevOps Advocate] Selected answer as best 6th December 2023

2 Answers

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Gelber Mahecha [SLC] [DevOps Enabler]1.62K Posted 6th December 2023 1 Comment

Hi Vicenzo,

It could be that the package you're trying to upload for update is corrupted or incomplete. Can you check the hash code against the ones you will find our download page?
You can use this cmdlet "Get-FileHash -Algorithm SHA256 'DataMiner 10.3.0.0-13537 Full Upgrade.dmupgrade' " in a Powershell window to calculate the hash code and then compare it with the values in Dojo.

Vincenzo Converso [DevOps Advocate] Selected answer as best 6th December 2023
Vincenzo Converso [DevOps Advocate] commented 6th December 2023

Thanks for the advice,
I check the file from the update center in cube and the hash code didn’t match with the value in dojo … a fresh download directly from the browser worked just fine.

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