Hi Dojo,
We are wondering how we could modify the maximum AlarmID on a DMA.
E.g. We build a new DMA, so the fist alarm would get DMAID/1.
But we would like to start from alarmID= 1000000.
Where do we need to make this modification? We would be running:
- DataMiner 10.5.0 CU2
- Cassandra Cluster + OpenSearch Cluster.
Many thanks for the help!
Is there a specific reason you want to achieve this?
On DataMiner startup, the next alarm ID to use for that agent is determined by looking at the highest alarm ID for that DataMiner ID in the database. So theoretically, injecting an alarm in the database with an ID of 1000000 and restarting the DMA could do the trick.
When Swarming is enabled, the alarm ID range is per element rather than per agent and the max alarm id for an element is determined on element startup, also by looking at the database content for that element.
Hi Wouter,
Thank you for the suggestion. We can give this a try.
We are rebuilding an existing DMS on new hardware, and we'll reuse the same DMAIDs. On this DMS we are also using a third-party Ticketing System, which makes use of the DMAID/AlarmID to link items. So if we don't change the DMAID or start from a higher AlarmID, we'll end up in the scenario where the new alarm will already be inside of the Ticketing System from the historical DMS.