Hello
how can i get the active alarms for one element and change the severy by script? i have to change one alarmas from critical to major and create new one with custom severy and description.
I have to do it using script by the condition betwing diferentes elements and parameter that the correlation module cant do.
Thanks
Hi Juan,
Is it not an option to change the alarm template assigned to the element? For example, when triggering the automation script, you could use the method SetAlarmTemplate. In the alarm template you can assign a different severity to the parameter.
Hope it helps.
Hi Juan,
I would recommend avoid updating severities via QAction. These updates could cause inconsistencies. Possible alternatives:
– Using correlation rules. If you can indicate the use case, maybe we can suggest a possible setting in the correlation rule?
– Masking the alarm
– Using DataMiner services
Hi Miguel
O understand. I will use the update template methods for all the case
Thanks
Hello Miguel
Change the alarm templete could be more complicate because there are meny combination. The flow that I want to try is get the la alarmas por a element, selent some critical to down severity or mask and create other with severity major.