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Unexpected Exception Unknown file change type

Solved1.04K views7th August 2023
2
Nur Aliah Nasution Mohd Asri369 7th August 2023 0 Comments

Hi Dojo,

Noticed this unexpected exception in alarm console.

"Unexpected Exception [Unknown file change type: AddFile]: Notification Thread ( at Skyline.DataMiner.Net.MessageHandler.HandleNotifyFileChange(Int32 subType, Object params1, Object params2)
at Skyline.DataMiner.Net.MessageHandler.BuildSLNetCOMNotifications(SLNetRequestType type, Int32 subType, Int32 subType2, Object params1, Object params2)
at Skyline.DataMiner.Net.NotificationHandler.SLNetCOMNotificationsThread())"

I'm not able to find the root cause of this exception.

Appreciate your assistance in resolving this unexpected exception.

Thank you in advance.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th August 2023

1 Answer

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Thibault Heylen [SLC] [DevOps Advocate]1.51K Posted 7th August 2023 0 Comments

Hi 🙂

We have seen this notice in the past. The notice is generated by an incorrect call  coming from software/driver/automation script, using NotifyType.AddFile type instead of NotifyType.FileAdd.

We checked within our core code but couldn't find any of such occurence. So it's most likely in a driver or automation script.

You can safely clear the notice from your alarm console.

If the notice would pop up, we would advice to take a log collector package (https://docs.dataminer.services/user-guide/Reference/DataMiner_Tools/SLLogCollector.html)  as soon as possible so we can check where the call is coming from. You can then contact the support team to have this further checked.

Kind regards,

Thibault

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th August 2023
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