Hello,
We are building a Low Code App with a "penalty box" alarm table built on a GQI query with alarms filtered by owner = system. We have an Acknowledge button that allows a user to take ownership of a selected alarm which then hides it from the table. Our users would like the ability to restore alarms to the table in case one is acknowledged by accident.
If we have a button that removes the filter (via a feed), is there a way via automation to "unacknowledge" a selected alarm?
We are using the engine.acknowledge method for acknowledging but I don't see a corresponding reverse method. This does appear to be possible in the Cube alarm console as a manual operation.
Thanks!
Hi Jim,
Take a look at Code example - Take alarm ownership - DataMiner Dojo the code there should fit your case.
Instead of protocol.SLNet.SendMessage you can use engine.SendSLNetSingleResponseMessage
Thanks Jorge, that example is exactly what I am looking for. Tested it on our staging system and it works perfectly!