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Unable to send the GetNext. (error = 99) – SNMP comms

Solved640 views30th September 2024
0
paul farndell [DevOps Advocate]411 1st July 2024 2 Comments

It would seem SNMP is not working on a specific server and it isn’t generating any error messages, warnings or notices.  If I look at SNMP elements on the DMA they are all generating error 99.  What is error 99?

SNMP-comms.JPG

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that the question is resolved?

Marieke Goethals [SLC] [DevOps Catalyst] commented 30th September 2024

As this question has now been inactive for a long time, I will close it. If you still want more information about this, could you post a new question?

1 Answer

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Laurens Moutton [SLC] [DevOps Enabler]8.81K Posted 1st July 2024 0 Comments

Hi,

That error is coming back from the WinSNMP service when calling the method SnmpSendMsg. This method returns an SNMPAPI_STATUS which is the error ’99’ that is shown. Error 99 stands for “SNMPAPI_OTHER_ERROR” which is used for internal/undefined errors.

The error points that something is going wrong in the WinSNMP service that DataMiner is making use of.

Techsupport could be contacted so they can have a deeper investigation of what is going wrong with that Windows SNMP service on that specific server.

An alternative, when using DataMiner 10.4.2 or higher, could be to let DataMiner make use of SNMP++ instead of WinSNMP. This can be achieved by enabling the softlaunch flag as described here.

Regards,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th September 2024
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