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Unable to export a master elements

Solved1.27K views6th July 2023DELT DVE element export error
2
Bart Seresia28 27th April 2023 1 Comment

Hi,

We are trying to export one element to move it to an other DMA agent, we have tried with the migration tooling, but this seems to be blocking at some point for no reason; when doing a manual export of the element it fails with an Error: “Could not find DVE child element ID = xxxxx” xxxx seems to be a very big ID so guessing an overflow somewhere as well.

Even disabling DVE’s does not allow the element to be exported. Did anyone experiance this before. We are using DMA 10.1 build 11679-CU14

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
Bart Seresia commented 27th April 2023

It seems a restart fixed the main part of the issue… we have been able to export the element, but now the import is failing. Or at least is not doing anything.

Does anyone have a script on how to import the data from the different data files into a cassandra database? As the data is not just an executable cql script

2 Answers

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Michiel Saelen [SLC] [DevOps Enabler]5.63K Posted 28th April 2023 0 Comments

Hi Bart,

I have seen this problem a lot as well and would recommend raising a ticket for this. Most of the time this is encountered with SRM solutions (Export element could not find DVE child element – DataMiner Dojo), but you could also encounter this when using DVE’s.

I found a RN (35944) that is related to this issue and it should fix your problem as well in 10.2.0 (CU15), 10.3.0 (CU3) and 10.3.6

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
1
Joao Candeias [SLC] [DevOps Advocate]92 Posted 28th April 2023 0 Comments

Hi Bart, In addition to Michiel response I would also recommend to follow our documentation on “Exporting and importing packages on a DMA” firstly. Thereafter raising a ticket for further support investigation.

Joao Candeias [SLC] [DevOps Advocate] Answered question 28th April 2023
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