Unable to connect DataMiner Cube with Mobile’s Wifi

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Hi Community,
Our DMA is up and running on the server (all the ports are opened for the protocol https) and able to connect from both cube and browser with all the networks except with my Mobile's Wi-Fi (my colleagues' mobile Wi-Fi too). Any help will be appreciated.

Manideep Panabaka [DevOps Member] Selected answer as best 5th July 2023
Alberto De Luca [DevOps Enabler] commented

Is that your public IP in the screenshot?
Manideep Panabaka [DevOps Member] commented

Hi Alberto,
Yup, 52.202.133.170 is the public ip of the server where the DMA is running.

2 Answers

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There are two options for gRPC

  1. Configure gRPC from the client:

Since 10.3.7 you can select the settings cog from the bottom right of the client.

Select Connection Type: gRPC

2. Server setting:

Modify the ConnectionSetting.txt file to comment out (add # at the start of the the line)

type=RemotingConnection;polling=1000;zip=true

Add new line:

type=GRPCConnection

Manideep Panabaka [DevOps Member] Edited comment 5th July 2023
Manideep Panabaka [DevOps Member] commented

Thanks Ian, this helped us to fix the issue.
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