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Two elements with the same trend settings show different outcomes

Solved891 views13th July 2023CSV trending
4
Lilly Eikehaug [DevOps Member]66 19th August 2022 0 Comments

Hi Dojo,

I have two elements of the same protocol type and version. (for reference: Satcom Technologies NetMAC). They both have trend settings that are equal, monitoring the same parameters from two different antennas for real-time and average.

I have checked both parameters and they have the same update rate in the elements.
However when opening the Trend for those parameters, one will only show average and the other will show real-time. (Setting Show most detail data on).

The screenshot below shows them both combined (they also look like this individually):

When trying to Export to CSV for the last 24 hours for the blue one it comes out empty:

The green one is however just fine:

Any suggestions to why this is?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023

1 Answer

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Pieter Van Compernolle [SLC] [DevOps Enabler]3.20K Posted 22nd August 2022 1 Comment

Hi Lilly,

That seems odd indeed. We'll have to investigate what causes this. Would it be possible to create a Collaboration task please and assign it to domain.create.data-insights?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th July 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented 29th August 2022

task 192194

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