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Trending graph in Cube unresponsive when Y-axis scale set to Range

Solved1.10K views19th July 2023
3
Adam Kliczek [DevOps Member]82 12th March 2021 0 Comments

Hi,

I'm having an issue with displaying trending graphs when the Y-axis scale is set to Range.

When the Y-axis scale is in Auto mode, I can zoom in/out (mouse scroll wheel) and scroll through the graph (mouse right key) with now issues. However, when I change the Y-axis scale to Range, Cube becomes unresponsive as soon as I scroll / zoom to a part of the graph where data exceed the range. It's a bit difficult to explain this in writing, so I made a screen recording, please see the link below:

https://drive.google.com/file/d/1r2B7ViKCUxRGOcftFcZlaNmkeVapbeEA/view?usp=sharing

We're experiencing this issue on Cube 9.6.0.0-9817-CU21 Standalone and via Internet Explorer. On the screen recording I'm looking at NX4600 driver, but I can see the same behaviour on Titan Live driver, so it seems that this is not related to a particular driver.

Happy to arrange screen sharing session do demonstrate the issue.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023

3 Answers

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Michiel Vanthuyne [SLC] [DevOps Enabler]4.10K Posted 15th March 2021 0 Comments

Hi Adam,

Do these negative values out of the normal range represent exceptions or errors? In that case it is recommended to define them as such in the protocol (see development library), and then these will be displayed separately in the trend UI.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023
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