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  • >> Go to dataminer.services

TimeOut VS Connection Lost with DMA – can the latter be masked/ acknowledged?

Solved526 views22nd August 2024adl2099 Alarm Console connection lost with DMA timeout
0
Alberto De Luca [DevOps Enabler]4.58K 7th May 2024 1 Comment

Hi Dojo,
Within DataMiner (10.3.0.0-13184-CU5), we have 2 different types of "TimeOut" events, both
using the same Severity (i.e. Timeout, amber colour): is there any way to allow operators to mask o r take ownership / acknowledge type 1 here below?

1) Parameter Description =  "Connection lost with DMA",
Value = IP address of the DMA no longer reachable; this is raised by each DMA in the cluster that
can no longer communicate with the DMA that is down - can become quite noisy in a big cluster

2) Parameter Description = "Communication State"
Value = (usually) "Not Responding"

As part of some network planned works, I've noticed the 2 categories present a different set of options for operators, so I wanted to check if this is going to be a feature request or something we might be able to tweak by removing legacy settings in our system (if any)

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 22nd August 2024
Alberto De Luca [DevOps Enabler] commented 18th May 2024

Adding this as a suggestion:

https://community.dataminer.services/new-feature-suggestions/allow-masking-take-ownership-of-lost-connection-with-dma/

HTH

1 Answer

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Marieke Goethals [SLC] [DevOps Catalyst]5.46K Posted 22nd August 2024 0 Comments

It doesn't look like there are any settings to change this, so the feature suggestion was indeed the way to go here.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 22nd August 2024
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