Hi.
We have an equipment with Bigger table which take more that 2 minutes to respond to Dataminer.
But “Timeout of a single command” is limited to 120000 ms (2 minutes).
Is there any way to configure an higher value of this limit?
Skyline protocol already use the best way to get the value. So this is my only solution.
Hello Henri,
We’ve put this limitation on the timeout of a single command because any other interaction with the device is blocked while we wait for the reply. It is also dependent on the communication protocol, SNMP for example will apply this to each SNMP request and matching response while polling a table. Although you already use the best way, are you sure that you can’t split up the polling into smaller chunks?
On the other hand, the element timeout limitation of 2 minutes has been increased to 24 hours with release note 33951. This is released with DataMiner version 10.2.9 .
It doesn’t, hence why I explained why it is the value it is, and how it depends on your communication scheme. I merely mentioned the change to the element timeout because it could be useful in cases where polling consists of multiple messages.
Hi Floris, I don’t see in the release note that this also applies for the “timeout of a single command”. Would it be possible to verify this?