I would like to correlate on a "New Ticket" Created by the Ticketing Application. We do not use any driver for our ticketing, and solely use the Integrated Ticketing Application.
I've noticed that when a new ticket is created, that we do not see any information event for this. And I don't see any other point that I could use to link it to.
In worst case I can run a scheduled task every few minutes and then let an automationscript do the hard work, but that doesn't really look like an ideal solution.
Does anybody else have an idea what could be done?