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The problem with work a driver AppearTV X20 Platform for redundancy IP ( ver. 1.2.4.22)

Solved831 views5th March 2024
2
Jaroslaw Burtny [DevOps Advocate]678 20th February 2024 0 Comments

Hi All.

We noticed that the new driver for AppearTV X20 Platform doesn't  work well for IP INPUT redundancy. ( version 1.2.4.22).

We noticed a problem at choosing  preferred source as below for redundancy IP :

Is this a bug in the AppearTV X20 driver or is there a lack of setting a name for the source stream?

We can see the lack of name for the source streams from the IP input

Where is a problem?

Maybe someone has some bugs info for the driver version 1.2.4.22?

Big thanks for help.

Jarek

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024

2 Answers

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Pascal Puzio [DevOps Advocate]270 Posted 21st February 2024 1 Comment

Hi Jarak,

I think that the driver/connector is not yet fully developed. I'm using this driver mainly for IP inputs and decoders, and there are also fields not working as expected.

If I found some issues with the driver, normally I create a ticket at Skyline, so they can investigate and fix the issue.

KR,

Pascal.

Robin Meurisse [SLC] [DevOps Enabler] Posted new comment 21st February 2024
Robin Meurisse [SLC] [DevOps Enabler] commented 21st February 2024

Hi Pascal,

I noticed you mentioned having some issues with this connector. Have you already reported these issues?
We’re working hard to ensure our connector supports various firmwares and card configurations seamlessly, so any feedback or reports you have are incredibly valuable in helping us achieve that goal.

KR,

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