Hi all,
When we create a service from within a QAction, sometimes we have syncing issue in the cluster. The service is available on the DMA where it is created but doesn't appear on other DMAs. Is there a way (it can be in a protocol or a script) to force sync a specific service to the DMAs where it is missing?
Hello Fenta,
(1) Firstly, on the DMA that doesn't seem to have the service, can you please check if the views.xml file (located in C:\Skyline DataMiner) have the information of the service id?
You may try to check it by filtering as an example below:
<Id dma="123">12965</Id>
By right, you should not be able to find the information of the service.
(2) Please also check the views.xml on the DMA where the service is being created. By right, it should have the service information.
(3) If (1) and (2) is being confirmed, you may try to login to the DMA Cube app where the service is being created and you can try to force the views.xml file towards the other agent via the tools in the System Center as shown below:
Once you have done that, after 4-5 mins, all the agents in the cluster will have the same views.xml with the same timestamp and you should be able to see the service from the other DMAs where the service is being created.