Stuck while upgrading local DMA to 10.4.12 (slnetipc:8004 remote name could not be resolved)

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Hi Dojo,

Could I get some assistance with this issue I faced while upgrading to 10.4.12. I understand from previous questions asked that this notice can normally be ignored but my upgrade has taken almost 10 minutes without success. Is that normal?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 25th February 2025

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Hi Joshua,

Yes, this is a known issue.
Could you check the progress log in the upgrade folder? You'll find it at:
C:\Skyline DataMiner\Upgrades\Packages\dataminer 10.4.12.0-xxxxx.dmupgrade-xxxxx\progress.log
This log will indicate whether the upgrade proceeded or not.

Alternatively, you can perform the upgrade using the DataMiner Taskbar Utility.

Regards,

Debeuf Klaas [SLC] [DevOps Advocate] Answered question 24th February 2025
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