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Debeuf Klaas

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First name Debeuf
Last name Klaas

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Hi Gerwin, In Cube, you will need to the Apps - Reports and Dashboards. Click on "Dashboards" and there you can edit and remove dashboards. Regards,

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10 Votes Selected

Hi Bruno, As far as I know this is not possible in dashboard. In the low-code apps there is a possibility to open a URL from a button. Feel free to create a new software feature. Regards,

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8 Votes Selected

Hi, DataMiner supports 2022, see blogpost https://community.dataminer.services/windows-server-2022-fully-supported/

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In the watchdog section in the file "C:\Skyline DataMiner\MaintenanceSettings.xml" on the DMA, the EMail active attribute needs to be true. In the Destination, CCDestination and BCCDestination, you can...

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Hi Dave, As far as I know there is no possibility yet to validate scripts in bulk. It could indeed by very hand to have this feature available. I suggest you add it to the Feature Suggestions. Regards,

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6 Votes Selected

Hi, it stands for LogFileParser, in the beginning of the tool it was used to scan some DataMiner logfiles for certain keywords so we get alarmed automatically when something was not correct. It evolved...

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Hi, I used this snippet in an ad hoc data source to generate information events. public void DebugInfo(string debugInfo) { var request = new GenerateAlarmMessage(); request.DataMinerID=-1; request.ParameterID=-1;...

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Hi Jens, I have found this piece of code that I used, probably it can be improved by checking the response. AssignVisioToView(eurView.Id, "Europe View.vsdx", engine); private void AssignVisioToView(int...

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5 Votes Selected edited answer

Hi, With this automation script you can sync the DMS. note: This is an internal call and we do not recommend using this, as it is not officially supported and we cannot guarantee that it will still...

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5 Votes Selected

Hi Arunkrishna, Can you check if the user permissions are active on your DataMiner user? General/DataMiner web apps. Modules/User-definable apps Regards,

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5 Votes Selected

Hello, In QA we use the GetAlarmDetailsFromDbMessage to retrieve history alarms or information events. If you don't need any filter, you need to use new Skyline.DataMiner.Net.Filters.AlarmFilterTrue()...

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Hi Elvio, With this snippet you can find fid the parent element. Element e= engine.FindElement("DVE_E.1"); if (e.RawInfo.IsDynamicElement) { engine.GenerateInformation(${e.RawInfo.DveParentDmaId}/{.RawInfo.DveParentElementId}");...

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4 Votes Selected

Hi, we upgraded one of our internal systems to 4.1 and we didn't find any issue.

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4 Votes

Hi Ben, I guess you will need to enable "Poll Task Manager" and add trending to the "CPU" parameter. This way you will be able to check trending of the different processes to pinpoint further what process...

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4 Votes Selected

Hi Jason, This is a snippet from one of our regression tests. public string getServiceTemplateId(string strName, Engine engine) { GetServiceByNameMessage GSBMM = new GetServiceByNameMessage(strName);...

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Hi, There are notices related to files used by Skyline Device Simulator. could it be that the tool was running while the upgrade was running? These notices indeed don't indicate issues, if there were...

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Hi Tarik, There is a SLNetMessage "UpdateElementActiveVisioMessage" which can be used to assign a visio to an element. Moderator note: This is an internal call and we do not recommend using this, as...

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3 Votes Selected edited answer

Hi Gerwin, We expect it to be released this week. Regards,

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3 Votes

Hi Miguel, this is a known limitation for the moment and we are looking for a solution. If you need to upgrade your system, please send an email to daas@dataminer.services with the required version and...

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3 Votes Selected

Hi, this is a known issue https://collaboration.dataminer.services/task/157346. Currently there is no workaround available.

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3 Votes Selected

Hello, For setting a protocol to production, this is an example from one of our regression tests. note: This is an internal call and we do not recommend using this, as it is not officially supported...

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3 Votes Selected

If your system is connected to CDMR, watchdog reports are forwarded to the CDMR server. In those reports, there are some statistics about the DataMiner, those reports are parsed and visualized by the CDMR...

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Hello, Aggregation rules are stored in a hidden element "Skyline Generic Aggregator DMAdmaid" which uses "Skyline Generic Aggregator\Production" protocol. This element is doing the calculations of the...

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Hi Jens, You can also find it in the SLDBConnection, after startup when DataMiner is able to connect with Cassandra. 2020/08/03 09:34:47.410|SLDBConnection|SLDBConnection|INF|0|1|Cassandra is currently...

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Hi Edib, This is a known issue with QA Device Simulator which is still open, no fix is available right now. Regards,

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2 Votes Selected

Hi Dilip, You can find the requirements in our DataMiner help, see https://docs.dataminer.services/user-guide/Reference/DataMiner_Compute_Requirements.html. Regards,

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2 Votes Selected

Hi Robbie, Did you already restarted DataMiner? Can you check in the database which dve's are linked on your main element and if you see some invalid data? Cassandra : select from dveelementinfo where...

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2 Votes

Hi, maybe using https://docs.dataminer.services/user-guide/Advanced_Modules/Dashboards_and_Low_Code_Apps/GQI/Extensions/API_Reference/GQIDMS.html?q=GQIDMS can help out for this use case.

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2 Votes

Hi Alberto, Maybe the backup logfile on C:\Skyline DataMiner\Backup can give a hint on what went wrong. I'm not aware of any way to verify that the generated file is not corrupted except trying a restore.

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2 Votes

Hi Robert, This is a known issue fixed in 10.3.9-CU2 and 10.3.10. Upgrading to those versions should fix the issue. Regards,

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2 Votes Selected

Hi, Probably the Java is not in the Path variables in the environment variables. You can follow this guide to set it. Regards,

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2 Votes

Hi, Maybe automation can help you achieve this. This automation script below should do the trick(please test it first on a limited setup). Note that this is an internal call and we do not recommend using...

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2 Votes Selected

Hi, There is no need to upgrade DataMiner after uploading the license, but you will need to restart your DataMiner. You have two options to do this: Use the DataMiner Taskbar Utility. Refer to...

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1 Vote Selected

Hi Min, 1) I would expect that the backups are stored in the folder you configured(C:\Skyline DataMiner Backups). 2) Can you check the information events and the history of the scheduled task with name...

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Hi Alexander, In the correlation rule, you can pass info to an automation script. See https://docs.dataminer.services/user-guide/Advanced_Modules/Automation_module/FAQ/How_do_I_parse_Correlation_Alarm_Info_data.html....

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Hi, The Orchestrator is responsible for managing the DXM's, see https://docs.dataminer.services/user-guide/Reference/DataMiner_Extension_Modules.html?q=Orchestrator%20#orchestrator. I don't think that...

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1 Vote

Hi Sebastian, Can you open the console(left bottom) and click on the "Show detailed logfile". This will open the logfile of logcollector, can you check if you see something obvious? Regards,

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1 Vote

Hi Apurva, Answering your 3rd question, if you want to show all protocols in a low code app from a GQI class you can use GQIDMS functionality in an ad hoc data source. Regards,

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1 Vote

Hi Chian, Can you check if NATS is running fine? Regards,

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1 Vote

Hi Sebastian, Can you try with copy SLNetTypes from the external server to the directory of the What's the size tool. Regards,

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1 Vote Selected

Hi Reza, An option is that you create an alarm filter on history alarms(information events). The alarm filter should be  configured with parameter description(by Protocol) and select the DataMiner Element...

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1 Vote Selected

Hi Jens, Can you check if you see something in the eventviewer? Regards,

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1 Vote

Hi, We already requested this as a NF as well. Regards,

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1 Vote

Hi Jeroen, I found a regression test where this code is used to create a scheduled task. private void CreateScheduledTask(ElementID elementId) { var startTime = DateTime.UtcNow.AddHours(10); bool isUpdate...

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1 Vote Selected

Hi, On CDMR there is a dashboard which represents the number of installations per version based on CDMR agent info. https://cdmr.skyline.be/dashboard/#/db/QA/DMA_version.dmadb?d=N4IgbgpgTgzglgewHYgFwEYA0IBmEIAmaSArgDZnYDGCAtgA7IRIAuMaA2gLoC%2BQA...

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Hi, You can request the status of the failover with this message. FailoverConfigMessage fc = engine.SendSingleResponseMessage(new GetInfoMessage(yourDataMinerID, InfoType.FailoverConfig)) as FailoverConfigMessage;...

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Hi, Another logfile that can be interesting is the SLClient.txt logfile on the logging directory C:\Skyline DataMiner\Logging on the server. Regards

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1 Vote Selected

Hi Oscar, On which version is your DataMiner system? There has been several fixes for this problem. 10.3.2-10.2 CU11 : https://docs.dataminer.services/release-notes/General/General_Feature_Release_10.3/General_Feature_Release_10.3.2.html#cassandra-cluster-null-reference-exceptions-id_34964...

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0 Votes Selected

Hi Jens, The version info is normally saved a txt file(SRM_Solution_About) in C:\Skyline DataMiner\Webpages\SRM. You could parse the version number. Regards,

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Hi Kristian, in 10.4.4/10.4 CU2 we provide a way to migrate the data. 10.4.4 will be available in the coming days, as 10.4 CU2 will be available next month. The procedure can be found here. https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Indexing_database/Migrating_from_Elasticsearch_to_Opensearch.html?q=migrate%20opensearch...

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Hello Jeeva, At the moment, this functionality isn't available. However, we're actively developing a migration tool, and it's currently in the testing phase. It should be ready for use soon. Best regards,

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0 Votes Selected

Hi Bing, You can use this snippet to upload an alarm template. public static void InstallAlarmTemplate(string protocolName, string protocolVersion, string templateName, string protocolFileUri) { // install...

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0 Votes Selected

Hi Ken, It appears that you are referring to the "SourceID" for a correlated alarm. If that's the case, then yes, the SourceID for a correlated alarm is indeed 23. Regards,

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0 Votes Selected

Hi Sebastian, Maybe indeed it's the GetAlarmDetailsFromDbMessage , can you share me the full script or context?

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0 Votes

Hi Stefan, You can find errors regarding central database offload in "C:\Skyline DataMiner\logging\SLDBConnection.txt". Files are first offloaded in C:\Skyline DataMiner\System Cache\Offload\. Regards,

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0 Votes Selected

Hi Ian, it should be possible to build a DM App with certain reporting capabilities based on data from a GQI external source as a connector to your offload DB. I don't think we have those connectors at...

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0 Votes

Hi, I asked the same question some time ago when we had a problem with our systems, and I was told that this is hardcoded in the software. I suggest you create a new software feature to be able to configure...

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0 Votes Selected

Hello, I needed the same for the SRM standard solution. They store the version number in C:\Skyline DataMiner\Webpages\SRM_About.txt. I'm not sure if this is common for all other standard solutions.

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