Hello Dojo,
I am looking to run particular scripts upon any events or alarms related to the state of a reservationInstance and/or its associated service. How can I best go about this?
Thanks
Hi Vish,
There are many ways to achieve this. To run the subscripts based on reservation events, here are some ways I can think of for now:
1. Update the LSO script to run a particular script based on the state, as the LSO script is responsible for orchestrating bookings according to service state transitions (e.g., Start, Stop, Standby, etc.).
2. In the Booking Manager, under the Data Pages, you can find the Events page, where you can also define the script to be run based on the states, as follows:
Here, you can define the time reference point or timing type at which you want the subscript to be run.
To run based on the alarms related to the services, you can use a Correlation rule to achieve this. Please refer to this link to find more information on how you can configure a Correlation Rule based on your requirements.
I think for your custom events like created, cancelled, reserved etc, you can create an automation script and sub script for your all events. You can configured main script for every events and can call subscript based on event condition. You can set this script for state change.
Dojo community, please correct me if I’m wrong here .
Thanks
Thanks Jeeva for the prompt response. It helps somewhat.
I notice the SrmEvents in the LSO script and in the Booking Manager’s Events page are limited to START, STOP, START_BOOKING_WITH_PREROLL and STOP_BOOKING_WITH_POSTROLL.
We require more granular events to be processed as well such as those below (I believe these may align with Booking Manager’s Booking Life Cycle Descriptions):
Created:
Initial state of a service request after validation but before processing. Stays until the request is validated, checked for feasibility, and resources are allocated.
Reserved:
Service ready for activation with allocated resources, awaiting configuration. Moves to active state after configuration.
Error:
Invalid request or insufficient capacity/resources, or unmet requirements.
Active:
Service is operational and capable of handling customer traffic. Not a measure of service health.
Cancelled:
Service request is terminated, and reserved resources are released. Cannot be re-activated.
Completed:
Service has been terminated, and all resources are released. Only applies to active services.
Is there any way to hook into these events?
Also regarding the Correlation Rules, is there an appropriate filter to send alarms for only active bookings/services?