SNMP connection problem

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HI guys can someone tell me what's happening i set snmp connection but i don't know where can be the problem is it VendorOID DeviceOID  IntegrationIdor  something else i don't understand these terms 

Davor Joleski [DevOps Enabler] Selected answer as best 24th October 2024

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Hi Davor,

The VendorOid, DeviceOid, and Integration-ID are mainly used for northbound communication.

They are not used when dataminer is polling a remote system.
A communication timeout can be caused by different things:

  • no network connectivity between the dataminer server and the device
  • blocked ports in the network
  • incorrect community strings
  • slow device responses
  • ...

The first step to identify the root cause is to verify if there is network connectivity between dataminer and the remote system.
An easy way to do this, is by installing a mib browser onto your dataminer server and test if you can poll the device using the generic mib browser.

Davor Joleski [DevOps Enabler] Edited comment 22nd October 2024
Davor Joleski [DevOps Enabler] commented

HI Ive do i need to change something in the protocol like on the picture in those settings,i just want to read data from my router tpLink or MikroTik and monitorin that’s it ,and one more question do i need to check or set on snmp forwarding on Cube to do something thanks again
Ive Herreman [SLC] [DevOps Enabler] commented

Hi Davor,

The configuration shown in your screenshot looks correct.
There is no need to enable snmp forwarding, (forwarding is used to send dataminer alarms to 3rd party systems).

You currently have a timeout, which means dataminer can’t communicate with the device.
Can you test the following:

1. Can you ping the device from the dataminer server?
2. When you edit your element, is the community string correct?
3. Can you retrieve the OIDs defined in your protocol using a 3rd party SNMP tool?

Can you also share a screenshot of one of the parameter definitions?
Davor Joleski [DevOps Enabler] commented

1.i don’t know how do you mean to do that
2.Pic_below ->do ineed to use public IP addres or priv addres of server gateway ,do i need to set something on commuinty,also is get for the trap SNMP same name
3Pic_below->using snmpwalk i retrive the OId but at the end saying some problem can’t get it.

question plus: can be in validate problem cuz i have one major alarm see below on pic
ill send below and the param code thanks for your help.
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