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SLSNMPManager reports BaseManager error

Solved1.78K views22nd April 2022SLSNMPManager
3
Sofia Hartmann14 14th April 2022 0 Comments

We noticed a lot of error messages in the SLSNMPManager.txt file.
This is an example :
2022/04/13 15:32:09.744|SLSNMPManager.exe 10.1.2135.418|4804|23300|CBaseManager::GetOIDs|ERR|-1|"Element": Unable to retrieve the parameters (not enough pointers)

Can anyone give an explanation of this messages? The streamviewer and the log of the element are fine.

Sofia Hartmann Selected answer as best 22nd April 2022

3 Answers

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Michiel Vanthuyne [SLC] [DevOps Enabler]4.19K Posted 21st April 2022 0 Comments

Hi Sofia, the "not enough pointers" may indicate that SLSNMPManager is near the limit of available memory. Can you check in the task manager how much memory the SLSNMPManager is using on your system, and how much total memory is still available?

Michiel Vanthuyne [SLC] [DevOps Enabler] Answered question 21st April 2022
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