What is the purpose of SLASPConnection process and how can one troubleshoot these errors in its log file ? In addition multiple RTEs of the same process are present in SLWatchdog2 file.
2023/07/12 15:07:08.604|SLASPConnection.exe 10.3.2313.1880|23780|35732|CNotificationHandler::AddAlarmToStack|ERR|0|WARNING: 8700 notifications on stack. If multiple errors of this type occur with an increasing amount of notifications, SLASPConnection is probably hanging. (currently being handled: Removed DMA: 10.10.10.10)
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2023/07/12 15:38:54.257|SLASPConnection.exe 10.3.2313.1880|23780|24740|CNotificationHandler::AddAlarmToStack|ERR|0|WARNING: 9600 notifications on stack. If multiple errors of this type occur with an increasing amount of notifications, SLASPConnection is probably hanging. (currently being handled: Removed DMA: 10.10.10.10)
2023/07/12 15:42:55.003|SLASPConnection.exe 10.3.2313.1880|23780|5192|CNotificationHandler::AddAlarmToStack|ERR|0|WARNING: 9700 notifications on stack. If multiple errors of this type occur with an increasing amount of notifications, SLASPConnection is probably hanging.
Hi Wale,
You can find info about about SLASPConnection here : Reporter - SLASPConnection.exe | DataMiner Docs.
The log in your case mentions 'Removed DMA: 10.10.10.10'. Was the DMA with IP 10.10.10.10 down/restarted around that timestamp ? I would guess SLASPConnection was stuck when the DMA was restarted and is unable to run smoothly. Have you considered restarting the SLASPConnection process ?
PS - We do have a task being investigated by our SW team with similar logging.
Thanks for this info Arunkrishna. The agent has been running for a while after a recent restart but has indeed ground to a halt. Good to know you can restart this process without a full dataminer restart.