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SLAlarmForwarding.txt vs SLSNMPAgent.txt

Solved408 views6th July 2023
0
Henri Martins [DevOps Advocate]626 24th April 2023 0 Comments

Hi.

I'm making a script to analyse if SNMP Manager are working well.

On SLSNMPAgent.txt, I could find lines with "Sending Trap to SNMP Manager" (A is the Number occurences) and "Received ACK from SNMP Manager" (B is the number of occurences).

On SLAlarmForwarding.txt, we got lines with "Accepting Alarm for Target: SNMP|" with the Id of SNMP MANAGER found on SNMP_MANAGER.xml   C

Is it normal to find C values until 10 times more than A or B values. I was expecting to get values almost identical.

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023

1 Answer

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Marlies Vandenberghe [SLC] [DevOps Member]2.97K Posted 26th April 2023 0 Comments

The main difference between SLSNMPAgent and SLAlarmforwarding is the "intention" of the alarm

In the SLSNMPAgent you'll see the alarms passing by that are intended for SNMP Forwarding and are matching the filters configured in the SNMP Managers list

The SLAlarmForwarding.txt actually contains ALL alarms with the extra information if it matches a certain filter (also correlation rules)

So in theory there can be differences here, in both files you'll see the incoming alarms being matched by the used filters

Both files are very valuable if it comes to detecting any issues related to alarm parsing, if i need to debug issues with SNMPManagers typically i do the following

-Check the history alarms with exactly the same filter as it's used in the SNMPManager configuration

-If that is OK: Check the SLAlarmForwarding to see if the alarm was parsed in general

-if that is OK: check the SLSNMPAgent (set log level to 5 while debugging)

-if that is also OK: check wireshark to see if the trap is forwarded

->at that point we can confirm that DataMiner succesfully sent the trap

Does this explanation explains what you are seeing and/or helping you out?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 6th July 2023
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