Is it possible for a single (SLA) element per service to generate monthly, quarterly, and annual reports? If not, I would create three new SLA elements per service resulting in approximately 400 elements for about 125 services to monitor, is there another option?
Hi Miguel,
The user wants to receive the most important parameters of the SLA elements, such as compliance, Availability, and Total violation time.
Something similar to the legacy reports – business tab (see picture attached in the question)
But the load is increasing with 3 SLA elements per service, maybe this is not the best procedure?
Thank you
As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?
Hi Carlos,
Please could you elaborate a bit more about what KPIs the report will contain?