Do the balloons in alerter have the ability to use the custom colors set in Dataminer.xml?
The alarm color in the data stream is correct but the balloon color is not, as seen in the screenshots below.
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
Hi Steve, I think your Dummy Parameter 08 changed severity first to Major and then critical, thus showing a major alarm popup first. After you would close this major alarm pop-up, probably the critical alarm should be shown. Also is your client-side filtering enabled?
Regarding your question about custom colors, this is currently not possible, I think.
Steve Kasir [DevOps Member] Posted new comment 15th November 2022
No escalation is being used currently. Yes I am using the built in client side filtering.