Showing parameters on AppearTV X20

Solved631 viewsAppearTV Parameters service template X20
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Hi,

I´m trying to show correct parameters on a TV-channel that is using AppearTV X20 but it will not work. The configuration I have done in the Service Template under "Child Element" is working on other AppearTV-models.

If I just use "Include parameters: All parameters" I see them, but I see all. I just want to see the parameters that is related to my service. In this case my service called "Backup Al Jazeera HD"

Any idea what I have done wrong why my data is not showed?

Parameters:

With All parameters:

With Some parameters:

Br,
Thomaz

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023

1 Answer

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12.55K 3 Comments

Hi Thomaz,

I believe the applied filters for the included rows are not matching with the data in your element.

e.g. for the IP Inputs table, you defined a mask where the IDX column needs to contain either: the fixed string 'Service:' followed by your service id placeholder, or contain a ' -  ' followed by the service name placeholder.

Looking at the screenshots, none of the rows in the IP inputs table have a matching idx.

I believe the expected row filter could be 'Slot * [data:Input_Service_Name]'

I couldn't verify the service table since you masked the Idx column, but I expect a similar mismatch with your row filter there.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th July 2023
Thomaz Malmberg [DevOps Advocate] commented

Thanks for the answer and I masked it because I have my IP-addresses there but it looks like this:
2/xxx.xxx.xxx.xxx:xxxx/Al Jazeera English HD
Thomaz Malmberg [DevOps Advocate] commented

Hi Ive,

Your the man, it worked with Slot * .
You have saved my day.

Thanks.

// Thomaz
Ive Herreman [SLC] [DevOps Catalyst] commented

Thanks for confirming Thomaz!
I’m happy to hear things work. 🙂