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ShowInformationMessage not working

70 views6 hours ago
3
Mariana Navarro [DevOps Advocate]243 6 hours ago 0 Comments

Hello Dojo,

I'm trying to use the ShowInformationMessage method to invoke a popup message on cube (DataMiner v.10.5.12.0), but the popup is not showing up.

The QAction where the method is invoked is triggered by a couple of buttom params (directly triggered from a client with user interaction).

For debugging reasons, I commented out all the logic inside the QAction, so at the moment it is only invoking the method and logging. I see all the logs once the button is pressed, but the pop-up window is now showing up.

I also tried calling SLProtocol rather than SLProtocolExt, and also calling the override method with caption but it didn't make a difference.

Am I missing anything?

Thanks in advance!

Pedro Debevere [SLC] [DevOps Enabler] Answered question 6 hours ago

1 Answer

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Pedro Debevere [SLC] [DevOps Enabler]2.77K Posted 6 hours ago 4 Comments

Hi Mariana,

Can you try by removing the row="true" attribute from the QAction XML element?

Mariana Navarro [DevOps Advocate] Posted new comment 3 hours ago
Mariana Navarro [DevOps Advocate] commented 5 hours ago

Hello Pedro. Looks like removing the row="true" from the QAction prevents it from even being called (I no longer see the log entries). I guess this is required because the buttons are in fact a column within a table. No pop-ups still.

Pedro Debevere [SLC] [DevOps Enabler] commented 5 hours ago

Hi Mariana, apologies, I overlooked that these were table parameters. For column buttons that attribute is indeed required. The syntax of the parameters and QAction look correct. Can you provide your connector to support.data-acquisition@skyline.be so we can have a closer look?

Pedro Debevere [SLC] [DevOps Enabler] commented 3 hours ago

Hi Mariana, thank you for providing the connector. The connector logic looks OK and when testing it on my local Agent it also works.

Is the element that runs this protocol on another Agent than the one you're connected to with Cube? If that is the case, you could be experiencing the issue that is mentioned in [1] and is fixed in DataMiner 10.6.1.

[1] https://docs.dataminer.services/release-notes/General/General_Feature_Release_10.6/General_Feature_Release_10.6.1.html#slnet-information-messages-triggered-in-a-qaction-would-incorrectly-only-be-forwarded-to-the-dma-hosting-the-element-in-question-id-43958

Mariana Navarro [DevOps Advocate] commented 3 hours ago

Hello Pedro! Looks like this is indeed that was happening. I duplicated the element in the agent I was connected to on cube and now I can see the popups. Thank you very much for your help

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