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Show Parameter Alarms while in Timeout

Solved1.96K views22nd October 2020alarm color timeout Visio Visual Overview
5
Blake Smethers [SLC] [DevOps Advocate]995 20th October 2020 2 Comments

I have an element that, when it goes into timeout, the visual parameter alarms are replaced with the generic timeout color.

Before the timeout, we see:

After the timeout:

Is there a way to keep the Visio shape alarm colors from overriding with the timeout?

Thanks in advance for any information.

Blake Smethers [SLC] [DevOps Advocate] Posted new comment 22nd October 2020
Pieter Van Compernolle [SLC] [DevOps Enabler] commented 22nd October 2020

Can you confirm that you have the correct colors in your Data display?

Blake Smethers [SLC] [DevOps Advocate] commented 22nd October 2020

Hey Pieter, I’ll send you the pictures as it doesn’t seem possible in a comment. I’ll also add them to the software task I created.

2 Answers

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6
Sebastiaan Dumoulein [SLC] [DevOps Enabler]12.98K Posted 21st October 2020 0 Comments

I believe this is not yet possible for elements and parameters.

For views and services, you are able to configure this in the MaintenanceSettings.xml.

<AlarmSettings serviceTimeoutMode=”displayTimeout” viewTimeoutMode=”displayBoth”>

  • displayBoth (default): both alarmlevel and timeout level are visible
  • displayTimeout: will be fully colored in the timeout color
Blake Smethers [SLC] [DevOps Advocate] Selected answer as best 21st October 2020
3
Ben Vandenberghe [SLC] [DevOps Enabler]9.24K Posted 20th October 2020 1 Comment

Not sure, and haven’t checked, but isn’t there a user preference on the time-out and how the color can override the alarm colors?  If you go to settings in Cube and search for timeout you should find that easily.  Can you check that Blake?

Blake Smethers [SLC] [DevOps Advocate] Posted new comment 20th October 2020
Blake Smethers [SLC] [DevOps Advocate] commented 20th October 2020

Doing a quick search, I see “Element alarm level (Icons)” is set to “Separate from timeout”. I believe that just changes the icon on the surveyor.
However I don’t think that this impacts the visual side.

I’m running 10.0.10.

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