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Show alarm list of the element selected on element list

Solved995 views7th July 2023
7
Hideyuki Imaida [DevOps Advocate]447 31st January 2023 0 Comments

Hi Dojo,

My visio has 2 shapes, element list and alarm list, and has following shape data.

[ element list ]

[ alarm list ]

Alarm list shows alarms related with the selected element.

With 'Administrator' group rights, it works with no problem.

But with 'Operators' group right, the alarm list always shows all alarms related with the view that  visio is linked.

Which rights are required for this operation?

best regards,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

3 Answers

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3
Pieter Van Compernolle [SLC] [DevOps Enabler]3.20K Posted 17th February 2023 0 Comments

Hi Hideyuki,

[Update] Confirmed software issue

I'm not sure if it is a simple 'element access' issue like Toon described, because your element list should not show the elements you don't have access on, right? And as such your session variable should not hold a value of an element you cannot access.

Not sure if were able to resolve in the meanwhile, but in case you were not, here are some things you can try in order to make progress:

  • Copy the alarm list Visio shape on a new Visio file linked to test view or something and play a bit with the shape data, for example use a fixed value for your 'Element' shape data, like one of the possible element keys from your element list and see if that works fine.
    Check with both your admin and operator user.
  • based on the result, either look further into the session variables, regex, ... or look into security config. Like putting a test user in a test group and start with 'operator' config. Then step by step move towards 'Administrator' config and see at what point

The procedure might take a bit of time, but I have no clue at this point what security config could impact what you have described.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
4
Toon Casteele [SLC] [DevOps Enabler]6.97K Posted 31st January 2023 1 Comment

The Element shape data serves as a filter for the alarm children shape, however, this only applies if the user has access to that element. If the user doesn't have the necessary rights, the element won't be retrieved and the filter won't be applied. This is the expected outcome in such cases.

Hideyuki Imaida [DevOps Advocate] Posted new comment 31st January 2023
Hideyuki Imaida [DevOps Advocate] commented 31st January 2023

Hi Toon,

Thank you for the comment.

I already added full access rights for all elements under this view to this user group but still can’t operate…

2
Hideyuki Imaida [DevOps Advocate]447 Posted 20th February 2023 3 Comments

Hi Pieter,

Thank you for the comments.

I added some test view with some elements.

With admin rights, all works as expected.

As for user rights, session variable updated successfully but list is not updated accordingly.

Any ideas?

Pieter Van Compernolle [SLC] [DevOps Enabler] Posted new comment 23rd February 2023
Pieter Van Compernolle [SLC] [DevOps Enabler] commented 20th February 2023

Hi again,
Would it be possible to email me (pieter.vancompernolle@skyline.be) an export package of one of your test views please (*.dmimport)? Please include alarm data, but no trend data or documents.

Hideyuki Imaida [DevOps Advocate] commented 21st February 2023

Hi Pieter,

Thank you for your kind support.
I’ll send you the package.
I have noticed the root cause of this issue during making package.
This selection variable ‘ErrTbl_IDOFSelection’ should be initialized before loading the alarm table.
And also the user should have access right for this element.
If no, this table won’t work after that even if user select the right element.
Are these expected behaviors?

Pieter Van Compernolle [SLC] [DevOps Enabler] commented 23rd February 2023

No this is not the expected behavior and is a software issue which we will follow up with https://collaboration.dataminer.services/project/15782/list/task/205994.

You will experience the same even though you have access to the initial element, but from the moment you ‘unselect’ your selection in the list (ctrl + click on your selected element)

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