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Service Template – Multiple options exist for Service will contain 24 elements

Solved966 views14th July 2023CSV service templates
1
Jeroen Geldhof [SLC] [DevOps Enabler]5.07K 12th April 2022 1 Comment

It's not clear what the following message means and where to start debugging what the problem is.

What are the best steps to debug this?
Are there log files that have more information?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th July 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 14th July 2023

As this question has been inactive for a long time, we will now close it. If you want further assistance, feel free to post a new question or contact techsupport@skyline.be.

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Jeroen Nietvelt [SLC] [DevOps Advocate]1.34K Posted 12th April 2022 1 Comment

Hi Jeroen,

A good starting point would be to check the information events which got populated at the time you executed the CSV import.

In general the workflow I typically apply in such cases is to first create a single new service by applying the service template and select the "load" button instead of the "import csv" button. This should allow you to specify the input data of 1 service individually. The generation of this single service can then be validated and if approved, you can export the configuration to csv and use this as a base template to create the csv import file you require to batch import the services onto the platform.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th July 2023
Dominik Kosteletzky [DevOps Advocate] commented 13th April 2022

There is no entry in the information events. Manually adding the 104 input fileds was possible until the end, where the same error message appeared. “Multiple options…”. I had the chance to select continue or abort. Selecting continue in fact updated the service, but no hint which child element is causing the multiple options…

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