Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Empower Replay: Limited Edition
    • Tutorials
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • YouTube Videos
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Agility
      • Book your Agile Fundamentals training
      • Book you Kanban workshop
      • Learn more about Agile
        • Agile Webspace
        • Everything Agile
          • The Agile Manifesto
          • Best Practices
          • Retro Recipes
        • Methodologies
          • The Scrum Framework
          • Kanban
          • Extreme Programming
        • Roles
          • The Product Owner
          • The Agile Coach
          • The Quality & UX Coach (QX)
    • >> Go to DataMiner Docs
  • DevOps
    • About the DevOps Program
    • Sign up for the DevOps Pogram
    • DataMiner DevOps Support
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
  • Downloads
  • Contact
    • Sales, Training & Certification
    • DataMiner Support
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Solutions
    • Deal Registration
  • >> Go to dataminer.services

Service Template – influence alarm severity when…: Alarm impact?

Solved1.85K views8th June 2020alarms service template trap forwarding
6
Laurens Vercruysse [SLC] [DevOps Advocate]361 5th June 2020 0 Comments

When configuring a service template, it's possible to include an element conditionally, in that case, the alarm for that service will not be affected and in the alarm console, columns "service impact" will be 0 and the "service" column will not contain that specific service.

However, in case an element influences the alarm severity conditionally, you can have the following situation:

  1. Due to the condition an alarm does not influence the service alarm state
  2. It does however influence the condition, leading to 1.

In the latter situation the alarm console will have the following columns:

    • "service impact": 1 (for the aforementioned service)
    • "service": aforementioned service name (and any other services,...)

Is the latter expected behavior? Possibly, I would believe this to be so, due to point 2, it does influence the condition. However, wouldn't it make more sense to have it not influence the alarms, as it does not influence the alarm state itself (point 1) purely?

This would ensure that e.g. trap forwarding to customers with only the service impacting alarms is easier and a bit more lightweight compared to dynamic element exclusion.

Any feedback on this is greatly appreciated!

Laurens Vercruysse [SLC] [DevOps Advocate] Selected answer as best 8th June 2020

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
11
Wouter Demuynck [SLC] [DevOps Advocate]6.02K Posted 5th June 2020 1 Comment

This is by design and also applies to regular services in general.

As soon as an element is included in a service (always or conditionally), any alarm on that element will list the service as being impacted (provided the parameter is included).

Any further configuration (conditionally influencing the overall alarm severity of the service, capping through maximum severities) only affects the calculation of the summary severity for the service.

Laurens Vercruysse [SLC] [DevOps Advocate] Posted new comment 8th June 2020
Laurens Vercruysse [SLC] [DevOps Advocate] commented 8th June 2020

Thank you for the response!

You are viewing 1 out of 1 answers, click here to view all answers.
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin