Hi All
We are currently facing an issue related to the service.
When we include the parameter from a view table that has been alarmed in a service. The alarm will not be reflected in the service level, which means the services will not have alarm status. But when we included both the view table parameter and its original parameter, the alarm status of the services shows correctly. Do we need to include both the original parameter and the view table parameter when creating the service that has the view table parameter? Is this the expected behavior?
Thanks!
Hi,
A view table gives a “view” on how a parameter looks like. This should be looked at as a query that is only being executed when opening a card (like an element card). As this is only a view, it does not contain alarms to be further propagated e.g. on page or parent element/service level. The view also only gets constructed when there is something subscribed to it, so when the (service) card is closed there is no construction of the view and also no notion of alarms in that view card.
To summarize: if the alarm needs to be reflected on the service then the original parameter needs to be included in the service as that is where the alarm source resides. This is expected behaviour.
Regards,