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Scripted connectors: DataAPI returning 404

Solved582 views28th August 2024#404 DataAPI Scripted Connectors
4
Alessandro Pirovano [DevOps Advocate]18 15th July 2024 1 Comment

I am willing to check the scripted connector feature but I am having this issue with the Data API.

I have followed the instrcutions, installed the DxMs, configured the softlaunch, upgraded to 10.4.7 … just missing the HTTPS certificates (more in the following)

Data aggregator is answering correctly and is showing via web the /debug and /api pages.

In the Cube I have the “data sources” entry but the pane is always showing a 404 page not found.

Accessing the same via browser on the server I have a 404.4 “The resource you are looking for does not have a handler associated with it”

Even configuring the HTTPS with a self-signed certificate (upload+bind+IISrestart) the result is the same.

anything similar in your experience?

Thankx in advance

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th August 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 28th August 2024

As this question requires a more in-depth investigation than is possible in this Q&A (as indicated in the comments below), I will close the question to indicate that no further reaction is needed here.

2 Answers

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3
João Severino [SLC] [DevOps Catalyst]13.02K Posted 16th July 2024 3 Comments

Hi Alessandro,

Usually, that kind of 404 error would indicate issues with HTTPS/IIS but given that you configured those it is not immediately clear what the problem could be.

Could you let us know if you see any errors in the log files of either DataAPI or DataAggregator?

You should be able to find them at C:\ProgramData\Skyline Communications\DataMiner DataAPI\Logs and C:\ProgramData\Skyline Communications\DataMiner DataAggregator\Logs respectively.

Additionally, could you check if you see any errors in your browser’s Developer Tools when navigating to the page that gives you the 404 error?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th August 2024
Alessandro Pirovano [DevOps Advocate] commented 16th July 2024

Hi Joao
thank you for getting in touch.
I should have mentioned I have no errors in that logfiles (also activated the “debug” level on both DAggregator and DAPI).
I have no errors in the browser, just the 404

João Severino [SLC] [DevOps Catalyst] commented 17th July 2024

Hi Alessandro, apologies for not getting back to you sooner.
Could you confirm if you can access other modules via the browser like Dashboards? This is to try and understand if it is something limited to just DataAPI or if it is a more general issue.
In any case, I believe your issue will require further investigation and with that, I would like to ask if you could reach out to our Tech Support team (techsupport@skyline.be) and cc the Data Acquisition team (support.data-acquisition@skyline.be)

Alessandro Pirovano [DevOps Advocate] commented 17th July 2024

Hi Joao
No worries. Thank you to find time to help me.
I confirm that dashboards and low code apps are reachable.
I’ll get in touch with the teams you indicated.
Thanks again.

2
Dries Gheldof [SLC]137 Posted 16th July 2024 1 Comment

Hello Alessandro,

Just checking if you enabled the soft launch option for DataAPI in the
“c:\Skyline DataMiner\SoftLaunchOptions.xml”. This needs to be active to displays the Data Sources module in DataMiner Cube.

SoftLaunchOptions.xml:

<SLNet>
<DataAPI>true</DataAPI>
</SLNet>

I hope this helps.

For more info about minimal versions and estimated release, you can find this in de documentation Overview of soft-launch options | DataMiner Docs.

Alessandro Pirovano [DevOps Advocate] Posted new comment 16th July 2024
Alessandro Pirovano [DevOps Advocate] commented 16th July 2024

Hi Dries
Thank you for your feedback.
I confirm the SoftLaunchOption has been configured with the DataAPI entry.
I was on 10.4.0 but then upgraded to 10.4.7.
While getting the “nasty” 404, in the Cube I have the “Data Sources” option visible.
Cheers

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