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Saved filters option not visible for some users

Solved1.42K views12th July 2023Alarm Console Saved filters
0
Jan-Terje Larsen96 16th November 2022 0 Comments

One of our users are not able to select “Saved filters” in the filter-dropdown when creating a new tab in the alarm console.

In the below screenshot I would expect an option “Saved filters” after “View impact”

This is what I see with my user logged on:

Is there any rights-settings that enable/disable this feature?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023

3 Answers

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Ive Herreman [SLC] [DevOps Enabler]13.59K Posted 16th November 2022 3 Comments

Hi Jan-Terje,

I ran some quick tests, and it seems that if the filter was created by a user from a different user group and the user doesn’t have the right to “view users from other groups”, then the user will not get access to those filters.

Would you be able to toggle this setting (temporarily) for the user in question to see if that is the cause of the observed behavior?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
Jan-Terje Larsen commented 16th November 2022

Hi Ive,
Thanks, I’ll give this a shot tomorrow

Jan-Terje Larsen commented 17th November 2022

The user confirms he can now see the Saved Filters

Ive Herreman [SLC] [DevOps Enabler] commented 17th November 2022

Perfect, thanks for letting us know.

1
Ive Herreman [SLC] [DevOps Enabler]13.59K Posted 16th November 2022 0 Comments

Hi Jan-Terje,

The saved filters option is only visible when there are saved filters accessible to the user.

If the system would contain only private filters, then the user will not see the “saved filters” option until the user creates a filter, or until a private or public filter is created in the system.

Ive Herreman [SLC] [DevOps Enabler] Answered question 16th November 2022
0
Jan-Terje Larsen96 Posted 16th November 2022 0 Comments

Hi Ive,

When I log on, and select Saved filters, and then click the drop down – I can see quite a few shared filters. Some examples:

I guess “shared” could also mean “only shared with me”? Is there any way I can see all filters, and who they are shared with?

Jan-Terje Larsen Answered question 16th November 2022
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