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Removal of a non-visible element

Solved1.20K views7th July 2023
7
Cristel Van Landeghem [DevOps Advocate]468 13th January 2023 0 Comments

On creating of an element on a cluster system (with 10 DMA's) we got the error message:

SLElement.exe|6972|Validate DVE name|ERR|0|Duplicate element name NI-02-23-XLNK.MAV-PL-100050-T0012-LF in use by element id 302 on DMA 58311

But the element with id 302 is deleted a long time ago.
Also there is no element with name NI-02-23-XLNK.MAV-PL-100050-T0012-LF anymore.

Workaround = create this element with another name, but the customer does not want that.

So we need to be able to delete the element with name NI-02-23-XLNK.MAV-PL-100050-T0012-LF, which is probably already cleared, but due to some synchronisation errors, is still present in 1 or more of the framework tables.

In SLNET1.txt on the main DMA-1 I found an interesting error line which might indicate that table:

2023-01-02 13:22:43.210|92|Facade.HandleMessage|Incoming (SLDMS.exe): -> Agents (172.19.1.116) (dest DMS): 0/95/0 Array(2)[1;NI-02-23-XLNK.MAV-PL-100050-T0012-LF_2] <null>

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

4 Answers

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1
Cristel Van Landeghem [DevOps Advocate]468 Posted 26th January 2023 0 Comments

Restarting the DMA-6-1 (where the deleted 302 element still had a row in the database) did help.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
2
Rene De Posada [SLC] [DevOps Advocate]1.89K Posted 14th January 2023 2 Comments

Cristel,

Could it be that the element is actually hidden and not deleted?

Hidden elements | DataMiner Docs

If for some reason, the element went into a rogue state, you could try using the client tool (SLNetClientTest tool | DataMiner Docs) to perform a more invasive deletion.

If none of the above works, the next step would be to perform a manual deletion from the DataMiner System records (element records in application and database tiers). This step, however, requires advanced knowledge of the software and may bring some difficulties, as it is not a straightforward procedure.

Thank you,

Rene De Posada [SLC] [DevOps Advocate] Posted new comment 19th January 2023
Cristel Van Landeghem [DevOps Advocate] commented 16th January 2023

I do not think the element is hidden, because we do not use that + it should be enumerated in Newtec Dialog Elements with true in the “Hidden”state column.
So we have to try to remove it using the Client Test Tool. Can you please give a hint in which menu we have to do that ?
Is it in Advanced – Clear From – Views.xml – Clear by Removed Element (described in https://docs.dataminer.services/user-guide/Reference/DataMiner_Tools/SLNetClientTest_tool/SLNetClientTest_tool_advanced_procedures/SLNetClientTest_removing_references.html) ?

Rene De Posada [SLC] [DevOps Advocate] commented 19th January 2023

Seems like a good candidate, but please sync with the support Skyline team first, if possible. Thanks

1
Cristel Van Landeghem [DevOps Advocate]468 Posted 26th January 2023 0 Comments

We have removed the row with the old iEid = 302 in the MySQL database, restarted the element, but no luck yet

Cristel Van Landeghem [DevOps Advocate] Answered question 26th January 2023
1
Cristel Van Landeghem [DevOps Advocate]468 Posted 26th January 2023 0 Comments

To be clear : it is a DVE child element that cannot be created due to some other child of element 302 (an element that is already long gone).

I have found in the MySQL database 1 row with

iEid = 302

iPid=6503

chIndex empty

chValue = 00000000

In the logfile (Debug Logging level:Level 1 rest No Logging) Framework logging:

SLProtocol ... |5696|CProtocol::LoadDynamicVirtualElement|CRU|-1|Loading Virtual Element 58311/1307
SLProtocol ... |5696|CProtocol::LoadDynamicVirtualElement|DBG|1|InitializeParameters
SLProtocol ... |5696|CProtocol::LoadElementDataAllPIDs|CRU|-1|Querying elementdata
SLProtocol ... |5696|CProtocol::LoadElementDataAllPIDs|CRU|-1|Querying elementdata completed
SLProtocol ... |5696|CProtocol::InitializeParameters|CRU|-1|Begin processing parameters
SLProtocol ... |5696|CProtocol::InitializeParameters|DBG|1|Find ids
SLProtocol ... |5696|CProtocol::InitializeParameters|DBG|1|Removing duplicates
SLProtocol ... |5696|CProtocol::InitializeParameters|DBG|1|Initializing hash table
SLProtocol ... |5696|CProtocol::InitializeParameters|DBG|1|Loading parameters
SLProtocol ... |5696|CProtocol::InitializeParameters|DBG|1|Done loading parameters
SLProtocol ... |5696|CProtocol::InitializeParameters|CRU|-1|Done processing parameters
SLProtocol ... |5696|CProtocol::LoadDynamicVirtualElement|DBG|1|SetupParameters for DVE 1307
SLProtocol ... |5696|CProtocol::CompleteLoadSequence|DBG|1|Load Sequence: 65132,65146,100,1800,1900,150,2000,65049,65060,2100,65068,65139,2200,500,2300,2400,2500,4300,4400,1000,2800,1100,2900,1200,3000,1300,3100,1400,5000,1500,65054,5100,1600,1700
SLProtocol ... |5696|CProtocol::LoadDynamicVirtualElement|DBG|1|LinkReadWrite
SLProtocol ... |5696|CProtocol::LoadDynamicVirtualElement|CRU|-1|Done loading Virtual Element 58311/1307
SLElement.exe|10108|CElement::SetParameterValue|DBG|1|** Parameter 65026 changed to VT_BSTR : 1307
SLElement.exe|10108|Validate DVE name|ERR|0|Duplicate element name NI-02-23-XLNK.MAV-PL-100050-T0012-LF in use by element id 302 on DMA 58311

Cristel Van Landeghem [DevOps Advocate] Answered question 26th January 2023
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