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Problem with unicode characters

Solved953 views24th November 2023SNMP string Unicode
2
Manuel Gallardo [DevOps Advocate]733 9th November 2023 0 Comments

Hi Dojo,

I have an SNMP protocol that reads UTF-8 encoding characters. Even though I have the “unicode” option in the Type tag, the parameters are still read as a hexadecimal string. I have recreated the item without success. Using the MIB browser with the UTF-8 option, the value is read correctly. Is there anything else I can try or a way to debug it?

Thanks in advance!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 24th November 2023

1 Answer

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6
Tom Waterbley [SLC] [DevOps Catalyst]8.90K Posted 9th November 2023 0 Comments

Hi Manuel,

To use the UTF-8 character set, the unicode option indeed needs to be activated in the Type tag.

In addition, it’s also required to specify that the incoming SNMP data is encoded in UTF8, and not ASCII, on the parameter itself. This can be done using the Param/SNMP/Type tag, and set its value to OctetStringUTF8.

<SNMP>
<Enabled>true</Enabled>
<OID type=”complete”>1.3.6.1.2.1.2.2.1.2.2.0</OID>
<Type>OctetStringUTF8</Type>
</SNMP>

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 24th November 2023
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