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Not able to test & connect SLNET [Taskbar Utility Options]

Solved993 views7th July 2023SLNet SLTaskbarUtility
3
Gilles Vanhee [SLC] [DevOps Member]450 8th March 2023 0 Comments

Hi,

I'm not able to test and save my connection inside the taskbar utility options. I usually log in to cube with the same credentials without specifying any domain and this isn't giving any problems.

I do see the HTTPS support is not fully defined.

How can I troubleshoot and fix this?

Thanks in advance!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

1 Answer

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Bert Buysschaert [SLC] [DevOps Advocate]4.87K Posted 8th March 2023 4 Comments

Hi Gilles,

If port 80 is closed in IIS on the DMA, the Taskbar utility requires a valid (trusted) certificate configured on port 443 in IIS for hostname "DATAMINER-03". If you uncheck the setting, a certificate for hostname "localhost" will also be valid.

Note that with upcoming in changes in 10.3.5 this setting will become obsolete, so that should improve the user experience.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
Gilles Vanhee [SLC] [DevOps Member] commented 9th March 2023

Hi Bert,

There is a valid certificate configured on port 443 but it has another hostname: “dataminer-03.****.local” something like that. Is there some configuration to change to make sure the right hostname is used?

Bert Buysschaert [SLC] [DevOps Advocate] commented 9th March 2023

The taskbar utility does not have any configuration for the hostname, but it does try to compose a fully-qualified domain name based on the machine name and the domain suffix of your network adaptors. Apparently this is where things go wrong on your setup, as the suffix is empty. What is the output of the following command?

ipconfig /all | find “DNS Suffix”

If the computer is joined in a Windows Domain, it should report a suffix like “company.local” for atleast one of the network adaptors, which would result in “dataminer-03.company.local” being displayed in the taskbar utility.

Gilles Vanhee [SLC] [DevOps Member] commented 9th March 2023

The command is giving the following output:

Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :
Connection-specific DNS Suffix . :

Bert Buysschaert [SLC] [DevOps Advocate] commented 9th March 2023

It would appear this computer has not joined a Windows Domain. If this is only a development or test setup, you can manually set the DNS suffix via the registry:

reg add HKLMSYSTEM\CurrentControlSet\services\Tcpip\Parameters /v “NV Domain” /t REG_SZ /d “company.local” /f

The practical impact of this change is that whenever a non-FQDN hostname needs to be resolved, e.g. “demo”, Windows will try to resolve “demo.company.local” instead. As the computer has not joined the domain, it will depend on the configured DNS server whether or not these hostnames will resolve correctly. If the DNS server has been set to a public DNS service like 1.1.1.1 or 8.8.8.8 neither “demo” nor “demo.company.local” will be resolvable.

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