Hello,

I’m trying to use Cube to access an element’s WebUI via (http/https)

However, I’m seeing that the Cube is stuck at ‘Loading element info…’

Server version : 10.3.0.0-13374
Client version : 10.3.2243.17424-e11d2207
Launcher version : 10.3.2324.534-f6dadc78

Cube debug logs indicate “No installed browser found.”

I’m running Cube in an environment where I do not have admin rights to install plugins, so things do not get installed automatically.

Can I get some help on what file I need to indicate to the admin to give me rights to run manually to get Web pages to load correctly?

———– LogID: 119 ———–
SPI
ServerTime: 30/06/2025 3:13:12 PM
ClientTime: 30/06/2025 3:13:13 PM
Message : Event Cube.Event.Card.Page.Selected (CardPageSelected). Dimensions: Title=BC1-EDE; CardType=Element; Id=42022/35; Protocol=ADVA Optical Networking OSA 5422; ProtocolVersion=1.0.2.3_B5; Page=DATA/Web Interface; ConnectionId=59cdca7c-65d3-4aae-9a59-b9adc45ca380; CubeVersion=10.3.2243.17424-e11d2207

———– LogID: 120 ———–
Exception
ServerTime: 30/06/2025 3:13:12 PM
ClientTime: 30/06/2025 3:13:13 PM
Message : Invalid URI: The hostname could not be parsed.
Exception : System.UriFormatException: Invalid URI: The hostname could not be parsed.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at Skyline.DataMiner.Client.Controls.WebBrowserWrapper.Navigate(String url)
at Skyline.DataMiner.Client.Components.DataDisplay.GenerateDataDisplayPagePanel.DataDisplayPagePanelGenerator.GeneratePanel(DataDisplayPage ddp, DTRow parentTableRow, ElementIdentifier parentElement, String parentRowPK, String parentRowDK, Int32 displaySingleParameterId, Action`1 registerComponentCallBack, Func`2 enableSubscriptionFunction)
at Skyline.DataMiner.Client.Components.DataDisplay.GenerateDataDisplayPagePanel.DataDisplayPagePanelGenerator.GeneratePanel(DataDisplayPage ddp, Int32 displaySingleParameterId, DTRow parentTableRow, Action`1 registerComponentCallBack, Func`2 enableSubscriptionFunction)
at Skyline.DataMiner.Client.Components.DataDisplay.DataDisplayControl.CreatePagePanelForPage(DataDisplayPage page, Int32 displaySingleParameterID)
at Skyline.DataMiner.Client.Components.DataDisplay.DataDisplayControl.<>c__DisplayClass203_0.<SelectPage>b__0()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Call Stack : at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
at System.Environment.get_StackTrace()
at Skyline.DataMiner.Client.Framework.LogEntry..ctor(LogType type, String text, Exception exception)
at Skyline.DataMiner.Client.Framework.Log.Add(Exception unhandledException)
at Skyline.DataMiner.Client.DataMinerCubeLib.DataMinerCube.App_DispatcherUnhandledException(Object sender, DispatcherUnhandledExceptionEventArgs e)
at System.Windows.Threading.Dispatcher.CatchException(Exception e)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at Skyline.DataMiner.CubeLauncher.Tools.CubeHost.Run(String cubePath)
at Skyline.DataMiner.CubeLauncher.RunModeManager.HostCube(String relativePathToCube)
at Skyline.DataMiner.CubeLauncher.App.Main()

———– LogID: 133 ———–
SPI
ServerTime: 30/06/2025 3:13:24 PM
ClientTime: 30/06/2025 3:13:25 PM
Message : Event Cube.Event.Card.Invisible (CardBecameInvisible). Dimensions: Name=BC1-EDE; Title=BC1-EDE; CardType=Element; Id=42022/35; Protocol=ADVA Optical Networking OSA 5422; ProtocolVersion=1.0.2.3_B5; ConnectionId=59cdca7c-65d3-4aae-9a59-b9adc45ca380; CubeVersion=10.3.2243.17424-e11d2207

———– LogID: 134 ———–
Debug
ServerTime: 30/06/2025 3:13:24 PM
ClientTime: 30/06/2025 3:13:25 PM
Message : No installed browser found.