Hello Team,
I have created 2 new elements.. I have selected Protocol & Alarm Template however Element is Created but still the Elements are in Timeout State.
I have tried changing the state of the Element but still its the same.
Kindly help me out for the same
As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?
Hello I tried checking the above issue however I am not able to figure out.. Element is created everything is done just it is in Timeout and when checked the StreamViever logs Dataminer is not able to connect to the element
Hi Roshan,
Unfortunately, it is difficult to determine what to check next without knowing more about the element and the system.
Because of this, I would suggest that you reach out to our Tech Support team (support@dataminer.services), and they will be able to guide you through troubleshooting your issue.
I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that no further follow-up is needed?