Hi There,
We have a strange error where the DMA (Version 10.1.0.0 - 11229CU10) is throwing an error: "NATS Has Stopped, Restarting..." However when looking for a NATS service (or the corresponding nats-streaming-server.exe) neither are there.
We have tried the suggestion: “On a DMA with NAS and NATS installed: stop the services (don’t delete them) and delete the C:\Skyline DataMiner\NATS folder. Restart your DMA, assert the services are reinstalled and no lingering error alarms indicating restarts of the services are present. If the alarms are present initially, they should be automatically cleared after some time.”
And after that the files get recreated, but no NATS service comes up, and the errors persist.
Any help is much appreciated!
Hello,
The service seems to have failed to create for some reason.
You can find logging on the attempted installation of the NATS service in the SLCloudEndpointManager.txt logfile.
Additionally, you can try reinstalling NATS manually using SLEndpointTool_Console.exe. It will indicate any errors in the process which should be able to help you forward.