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Since this feature is still heavily under development, not all your questions can be answered at this time. Here is what we know right now: The DataMiner will be connected to the cloud by a gRPC connection....
View QuestionAutomation scripts with custom entry points cannot be started using the Cube interface. In order to start an automation script from a custom entry point you need to send the "ExecuteScriptMessage" (Fill...
View QuestionMost likely the NATS service you have installed is incorrectly configured in some way. Normally this should get configured automatically. In order to fully reset this configuration there are 2 possibilities:...
View QuestionHi Ryan, Dataminer doesn't actually use the streaming part of nats-streaming-server (STAN) anymore. Since we don't use STAN (anymore), port 6222 shouldn't be necessary anymore. However, port 4222 will...
View QuestionThe Interop dlls are used to directly call our native processes (Interop.SLDms.dll => SLDMS) using the COM interface. It is usually not recommended to interface with a DataMiner like this however....
View QuestionI believe there are 2 ways to tackle this: Find or implement something that executes the same logic in C# Import the C++ dlls and use the [DllImport] attribute to call the methods from the c++ library....
View QuestionThis is a known issue at the moment with an easy workaround, but not an easy fix. See: https://intranet.skyline.be/DataMiner/Lists/Release%20Notes/DispForm.aspx?ID=25177 The crux here is that a DELT export...
View QuestionYou can check if a process is using the port that SLNet is waiting on. My favourite way to do this is with following powershell command: > netstat -abon | findstr :9004 TCP 0.0.0.0:9004 0.0.0.0:0 LISTENING...
View QuestionHello, The service seems to have failed to create for some reason. You can find logging on the attempted installation of the NATS service in the SLCloudEndpointManager.txt logfile. Additionally, you...
View QuestionHi Alberto, We chose NATS because it provides a much more efficient solution to distributed messaging than the communication systems we had at the time. New features use NATS when it makes sense to use...
View QuestionOur NATS installation uses IPs/hostnames requested from SLNet/SLDMS. If you use hostnames in the DMS.xml (+ dma restart), a fresh NATS install/Nats Reset should use the hostname instead of IPs.
View QuestionThere is no built-in support for Exporting/Importing ReservationInstances, but you can use an automation script like Gelber mentioned. ReservationInstance (and many other classes) have a "ToJson" &...
View QuestionIf you're referring to the C# language version, then Automation is indeed capped at version 7.3 since we compile the code with the .NET Framework target. If you're referring to the .NET version, then...
View QuestionHello Alberto, will there be DM CUBE section to handle the config of cluster/gateway & leaf nodes? We plan to provide something to more easily create custom NATS configurations, what shape...
View QuestionHello Alberto, I'm assuming the stand-alone NATS node config you're mentioning is forcing the NATS configuration in a DMA cluster to not be clustered. This is not a supported configuration and was only...
View QuestionWhile I can't find an RN specifically concerning this, the most likely reason is that WinPCap is obsolete since 2018 (https://www.winpcap.org/) and is superceded by NPCap. I believe it would be better...
View QuestionHi Luis, While incorrectly configured NATS has a significant impact on the functionality of the DataMiner, we currently do not know exactly why the increase in memory happens and are investigating this....
View QuestionHi Joe, You can use either Handle or Process Explorer tools to find which process has taken the file handle if this issue is occurring regularly. It is also possible that multiple processes are trying...
View QuestionPossibly a malformed packet? Can check if the SLNetTypes DIS is using and the one the server is using are compatible? Does it work if you replace the SLNetTypes.dll used by DIS by the one the server is...
View QuestionThe Factory Reset Tool was not designed to work with older versions of DataMiner and hence also not tested on these versions.
View QuestionThese kinds of errors are created when SLNet tries to load a specific dll dependency (Microsoft.PowerShell.ScheduledJob) but is unable to find it in the regular folders (C:/Skyline DataMiner/Files(/x64))....
View QuestionJust a hunch, but maybe the "Upload only" button was clicked instead of the "Upgrade" button?
View QuestionHi, The easiest solution is likely to modify the necessary IPs in DMS.xml, restart the DMA and send NatsCustodianResetNatsRequest. DataMiner will periodically check the NATS configs and modify them if...
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