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NATS does not start up using new DataMiner Config

Solved1.61K views26th July 2022DataMiner config NATS
6
Mieke Dryepondt [SLC] [DevOps Advocate]3.58K 15th July 2022 6 Comments

I am using DataMiner Configs on my local machine to switch between setups.
https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Switching_between_DataMiner_configurations.html

I now wanted to make a new setup using DMA sw 10.2.8 Feature release. However the NATS processes do not start up causing the DMA to get stuck at startup. (no error window)

https://community.dataminer.services/question/error-on-setting-up-new-dataminer-configs/?hilite=DataMiner+configs

When I switch back to an older config the processes are started up.
What is the correct procedure to get everything working nicely?

These are the steps I take:

  1. Create new config
  2. Stop DataMiner
  3. Make sure SLCloud.xml NATS server links to 127.0.0.1:4222
  4. Kill all NATS processes via task manager
  5. Restart DataMiner
Mieke Dryepondt [SLC] [DevOps Advocate] Selected answer as best 26th July 2022
Gellynck Jens [SLC] commented 15th July 2022

Are there any errors in the NATS & NAS logfiles (respectively located in C:/Skyline DataMiner/NATS/nats-streaming-server & C:/Skyline DataMiner/NATS/nats-account-server) when they don’t start?

Mieke Dryepondt [SLC] [DevOps Advocate] commented 15th July 2022

Fact is that there is not even a NATS folder under Skyline DataMiner for the new Config.

Gellynck Jens [SLC] commented 15th July 2022

Can you try stopping the NATS & NAS services before creating a new config?

Karel Lodefier [SLC] [DevOps Member] commented 15th July 2022

Mieke, Jens, at the end, would it be possible to update the documentation (https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Switching_between_DataMiner_configurations.html)? That would be much appreciated.

Gellynck Jens [SLC] commented 15th July 2022

Will do Karel!

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Mieke Dryepondt [SLC] [DevOps Advocate]3.58K Posted 15th July 2022 0 Comments

Hi Miguel,
when I run the SLEndpointTool_Console (as admin) and install NAS (or even NATS) I get an unhandled exception:

Invalid setup. Service NAS exists, but files are missing

Mieke Dryepondt [SLC] [DevOps Advocate] Answered question 15th July 2022
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