My IRD Ericsson RX8200 doesn’t connect

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Hi

Every time I add an IRD RX8200 it doesn't show all information, it shows only Web interface.

Miguel Obregon [SLC] [DevOps Catalyst] Answered question 11 hours ago

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Hi Frans,

Thanks for your responding
I am using RX8200 with SW Version 8.5.0
and I deploy connector 3.1.0.70 which is Supports new firmware 7.x and beyond.

Nihad Shehadeh [DevOps Advocate] Posted new comment 3 days ago
Miguel Obregon [SLC] [DevOps Catalyst] commented

HI Nihad,
Based on your screenshot, it seems that the you are not poll the device via SNMP. – Can you double check if the community string is correct?
– If the community string is correct, can you increase the value in the element setting 'Timeout of a single command (ms)' and see if you are able to poll the device?
Nihad Shehadeh [DevOps Advocate] commented

Hi Miguel,

Thanks for your responding

I double check the community string and change it to public, and I change the SNMP in the IRD to public.
Also i increased the timeout to 2000, unfortunately nothing change it keeps showing timeout alarm, and web interface is open correctly.

Best Regards
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