My dashboard no longer works after migration

Solved1.29K viewsdashboards app
2
2 Comments

Hi Community,

I'm having some issues with my dashboard.
It's working fine on my lab server, but when I try to migrate it to my production system, it stops working.

The components that stop working are all fed with data extracted using GQI.
They all report "cannot read properties of null".

At the same time, my data pannel on the right-hand side remains empty.
Any ideas on how to solve this?

Ive Herreman [SLC] [DevOps Enabler] Selected answer as best 21st September 2023
Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented

Is your lab and production system running the same version?
Ive Herreman [SLC] [DevOps Enabler] commented

Hi Seba, it seems one was running 10.3.8 and the other 10.3.9.
Updating both of them to 10.3.9 solved the issue.

Thanks

2 Answers

1
925 0 Comments

Hi Ive,

I had the same issue with a low-code app. This seems to be related to a different GQI version between DataMiner FR 10.3.8 (GQI version 0.27) and FR 10.3.9 (GQI version 0.28, I think).

GQI queries currently do not support downgrades.

Kind regards,

Flavio Meneses [SLC] [DevOps Enabler] Answered question 20th September 2023
You are viewing 1 out of 2 answers, click here to view all answers.