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  • >> Go to dataminer.services

Mask alarm from service without impact on main elements

Solved763 views28th March 2025alarm service
0
Marco Di Blasi [DevOps Advocate]24 22nd August 2024 2 Comments

Hi All

I have a use case when for different kind of live event, I'm creating different services, mainly this services are created before the live event start, so I need to turn off the alarm that are coming from services if the event is not yet started.

I see there is not an option to mask the entire service, and if I mask the element inside, it will mask the entire element that can be used in other live events in the meanwhile.

So which option I have to achive this?
For the moment I think there is few ways

  • Create an automation script that will remove the alarm from the alarm console if specific services are impacted
  • Generate a Child element and use that in the service, so I can mask the child element

There ins't other way to achive this?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th March 2025
Marieke Goethals [SLC] [DevOps Catalyst] commented 23rd January 2025

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer that has been most helpful for you (using the ✓ icon)?

Marieke Goethals [SLC] [DevOps Catalyst] commented 28th March 2025

As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?

2 Answers

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Ive Herreman [SLC] [DevOps Enabler]13.84K Posted 22nd August 2024 0 Comments

Hi Marco,

Have you tried using the conditional service severity impact?
If you can determine when the service is live based on parameters inside the same (or even a different) element, you can configure that the impact of an element is based of that parameter.

e.G.

My core switch below will only impact the severity of my service if the admin state of my used interface is up.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 28th March 2025
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