Hi All
I have a use case when for different kind of live event, I'm creating different services, mainly this services are created before the live event start, so I need to turn off the alarm that are coming from services if the event is not yet started.
I see there is not an option to mask the entire service, and if I mask the element inside, it will mask the entire element that can be used in other live events in the meanwhile.
So which option I have to achive this?
For the moment I think there is few ways
- Create an automation script that will remove the alarm from the alarm console if specific services are impacted
- Generate a Child element and use that in the service, so I can mask the child element
There ins't other way to achive this?
As this question has now been inactive for a very long time, I will close it. If you still want more information about this, could you post a new question?
Hi Marco,
Have you tried using the conditional service severity impact?
If you can determine when the service is live based on parameters inside the same (or even a different) element, you can configure that the impact of an element is based of that parameter.
e.G.
My core switch below will only impact the severity of my service if the admin state of my used interface is up.
I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer that has been most helpful for you (using the ✓ icon)?