Hello all ,
we have a demo setup for DM ( Client Build 10.2.0 ) on a single staging server built for testing / evaluation purposes.
recently , we're not able to login into the local host and the cloud services portal although our license is active.
the following error is generated at login though :
Object '/6632ec98_61a9_4ed7_b00f_3bd420ac1fb1/b22jsw9vubt99lnndlazxfjq_2.rem' has been disconnected or does not exist at the server.
any ideas ?
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th July 2023
Hi AbdulKader,
sorry for the late reply on this question, on our internal records it's noted that you were able to enable the cloud on the 7th of April, is this correct?
I want to chase through this questions if everything is still working fine or if you still encounter any issues with the cloud connection?
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 14th July 2023