Hi Team,
I noticed that my account is unable to log in, displaying the error shown in the image below (AFTER).
Initially, it was working fine (BEFORE).
Can you assist with this issue? Initially, I had a similar incident and had to uninstall and reinstall the application. However, I would prefer not to do that again this time. Each time I restart the server, this error appears, preventing access to the login.
Thanks.
Hi,
This is an issue that was already seen in the past. Could it be you're installing the software with your domain user?
We have seen cases that after a restart the user is removed, however, logging in with the local administrator account should still be possible.
Can you check if you can do it and add your user again? This should only happen once and not reoccur.
Kind regards,
Hi,
I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer that has been most helpful for you (using the ✓ icon)?