Hello Community,
I'm trying to get the logs of a DataMiner agent but whenever I open the LogCollector from the Skyline Taskbar Utility I will get the following message:
Is there something misconfigured in my agent? The DM version is FR 10.3.11
Thank you!
Sebastian Ulloa [SLC] [DevOps Advocate] Selected answer as best 23rd April 2024
![](https://community.dataminer.services/wp-content/uploads/wp-user-manager-uploads/2020/12/magnus.jpg)
![](https://community.dataminer.services/wp-content/uploads/wp-user-manager-uploads/2020/10/image-2-1.jpg)
Hi Arun, sadly, that didn’t make any difference.
Hi,
If anyone is still experiencing this issue, this has been resolved in DataMiner 10.4.5. See docs: General Feature Release 10.4.5 | DataMiner Docs
Sebastian Ulloa [SLC] [DevOps Advocate] Selected answer as best 23rd April 2024
You can try to open it from C: –> Skyline DataMiner –> Tools folder. Or, kill the taskbar utility program and open it again and then open Log Collector.